Average Score (134 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

134 Ratings

4.8 Average

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  • Ashlyn L.08-01-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Hayley and Cael listened to what I needed with a family vehicle and nailed it. Stayed within my budget and helped with teaching how to use all the Atlas’s great features! Thank you!

  • Zachary J.07-30-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

  • Sue K.07-21-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

    Always easy to reach the service department and the staff is super friendly and efficient.

  • Sadie K.07-15-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    Haley made the buying process seamless and enjoyable. She was just as excited as me to find something perfect for me! She let me guide the process and helped when I needed it. Everything people say about car sales that's negative doesn't apply to Haley or Witham. Awesome place and awesome salespersons. I love my car!

  • Donald P.07-14-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

    No complaints. Did the work they were supposed to do the day they said they were going to do it. Service manager Jake rocks, great communication, always remembers his customers. Give that man a bonus

  • Allan E.07-11-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2021

  • Breanna B.07-10-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Customer service was on point! They were very informative and answered all questions I had!!

  • Douglas H.07-10-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Took 8 hrs for an oil change

  • Brian B.07-09-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

  • Tammy H.07-02-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Your people are very knowledgeable and personal. Customer service is very important to us and when our brand new vehicle has a whistling noise they guaranteed us they will find it and take care of it… As it should be