Average Score (134 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

134 Ratings

4.8 Average

Models
Types of Survey
Filter by
  • Ann H.07-02-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Each time I have left a service appointment here, I have had to return for a follow-up fix.

  • Cheryl M.06-29-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • Kaylee M.06-27-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    I worked with Patricio and he made the experience as stress free as possible. He was funny and patient and answered all of my questions. He provided great information about the vehicle and gave me answers to questions before I could even ask!

  • Mark R.06-26-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2025

    When the Atlas was done , I went to leave and the engine compartment hood wasn't latched down . the safety latch was all that had contact

  • Arnela B.06-25-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Quick and great customer service!

  • Amanda O.06-14-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Oil change

  • Robert D.06-06-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    The quality of the service department staff at Witham VW

  • Lacimbrea R.05-28-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    I asked a question about my phone system and they got right on it answered all question and corrected with warranty service was excellent. Service was able to accommodate with my schedule.

  • Selma V.05-27-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Good service, efficient, done at time promised.

  • William P.05-26-2025

    TYPE:ServiceMODEL:JettaYEAR:2023